Thomas Cook - Pune
3.9/5
★
based on 8 reviews
Contact Thomas Cook
| Address : | Showroom 1, Ground Floor, Amar House 268, 892/MP/1, Bhandarkar Rd, opposite Hotel Oakwood, Shivajinagar, Pune, Maharashtra 411004, India |
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| Phone : | 📞 +989 | ||||||||||||||
| Postal code : | 411004 | ||||||||||||||
| Website : | https://stores.thomascook.in/thomas-cook-travel-agency-shivaji-ngr-pune-23700/Home | ||||||||||||||
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Rohan Tawre on Google
★ ★ ★ ★ ★ They have lot of attitude and do not know how to cater to a customer. Very arrogant and disrespectful staff. I went there, was not properly guided. There was a customer who was already there but no one was in a mood to help. Request you to please be courteous and show some respect to customers, no matter who you are.
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Satya Muley on Google
★ ★ ★ ★ ★ Car parking is difficult to find. Just 2 chairs for clients to sit. On a hot day if one has to wait for the transaction to complete then it can be a hard wait. Co operative but slow staff.
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kaushik devadhar on Google
★ ★ ★ ★ ★ Such companies are pirating the travel world.
I took a travel card from them and did not use it for sometime. While issuing the card, the Thomas Cook staff never mentioned that I shall be charged a ' no use' fee against the card. The time I wanted to withdraw money from the card, they revealed that all of my money had been deducted from the account for not using the travel card.
People please be aware of this. Companies like Thomas Cook are minting money through such methods.
Shame on you people.
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Vipul Jagtap on Google
★ ★ ★ ★ ★ So I book ticket for a tour and while coming the flight got cancelled then the thomas cook team ask me to pay for a new flight on emergency basis as I have to find out a way coming back to pune I requets them to pay from their side but the team didn't pay it and i have to pay the fair tickets as they told me that it will be refunded in 1 week now it's been almost 1 month and the team is not even replying to my msg ph also if I ask them for my refund they are saying the personal who do the work is on leave... oh god such a big organisation and they dont even have a backups for doing refund such a unprofessional office means if u are customer they will help you an if the tour is done they will not even reply or help you really not happy with service I got really really Bad experiences I will never suggest this team and Thomas cook there are lots of tourists company better than this unprofessional guys
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prasad pethe on Google
★ ★ ★ ★ ★ Do not follow instructions given on their website....carry both your passport and aadhar card to make foreign exchange transactions...parking may be difficult to find
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aishwarya patankar on Google
★ ★ ★ ★ ★ Please be careful while planning a trip with them and make sure you discuss the itinerary in detail,they provided me the worst of hotels possible.
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Abdulrahman Hanash on Google
★ ★ ★ ★ ★ Worst branch ever. I've been receiving monthly transactions over the last six years, but my worst experience is in this branch. Every time they ask for additional things that no body ask for. Maybe the next time i go there they might ask for my cv or an interview in order to get the transaction. So bad. Even the behaviour of the new employee is not good at all. Also the time , OMG. Advice for international students, dont ever come here and waste your time.
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Sagar Gosavi on Google
★ ★ ★ ★ ★ The have no importance of time and they far away from customer service word !! Arrogant and cheap staff at bhandarkar road they recruited.. probably senior mgt should learn how to hire right candidate!!! They don’t deserve a single star even !!! They took a more than a week to do 1 single forex transaction even after giving all related documents on time …Unorganized and kiosk place I ever seen in my life !!!
Shame on you
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