CaratLane City Centre - Kolkata
4.7/5
★
based on 8 reviews
Contact CaratLane City Centre
| Address : | City Centre 1 C-012, DC Block, Sector 1, Bidhannagar, Kolkata, West Bengal 700064, India |
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| Phone : | 📞 +998 | ||||||||||||||
| Postal code : | 700064 | ||||||||||||||
| Website : | http://www.caratlane.com/ | ||||||||||||||
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Amit Raj on Google
★ ★ ★ ★ ★ I visited this store a while back. The collection here is great. The staff was very helpful, and courteous and well versed about their products.
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Debapriya Paul on Google
★ ★ ★ ★ ★ Recently bought few items from this store and they have a very nice collection within wide price range. I loved the experience. And staff is also very good.
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Varun Bajaj on Google
★ ★ ★ ★ ★ Been to this boutique with my partner .
Collection is really worth buying as per the budget and design .
Staffs are very helpful and courteous.Muat mention about Mr. Bhanu Rajput who helped us to choose the glamorous bracelet .
Kudos to the team .
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Arundhati kundu on Google
★ ★ ★ ★ ★ I had before the lock down purchased a number of products from this store, they seemed friendly then. But a week back or so they called me asked me to visit because I had points left with my registered number.
I asked them whether I can redeem the points at one go and on any purchase which they assured me that they can. But, when I visited today they completely denied with the redemption of the total points. The store isn't near my place but then also I visited them today because they assured me that they will redeem the points and I did want to purchase a particular item. They provide misleading information to the customers. Will never purchase from Caratlane and donot recommend it to any one.
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Anwesha Law on Google
★ ★ ★ ★ ★ The store is nice and the staff is courteous but we had a negative experience.
Since the store is small they may not have stock for all the designs. I had ordered for a specific item in my size, which they got from another store for me after few days. It was my first time shopping from Caratlane and I wasn't informed that I needed to book it with a token amount on the first day. Even though I had verbally booked it beforehand, the price of the item increased on the second day when I went to collect the ring. Unnecessarily we had to pay the extra amount just because we weren't provided the correct information.
Overall experience was not as good as we had expected.
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Dipankar Barai on Google
★ ★ ★ ★ ★ Awesome....t was a wonderful experience in this store. The staffs were awsome and especially the way they helped me TO avail the offers is highly commendable.. The collection is also very good..
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Moumita Kundu on Google
★ ★ ★ ★ ★ We were a little skeptical before visiting the store as my mother is extremely particular when it comes to gold and diamonds but the kind of service we received from the store situated in city center 1 is absolutely amazing. Sales person named Bhanu attended us and really appreciate the way he showed us all the collection patiently while guiding us throughout like which one to go for. We were promised that if any miss happens it will be taken care of.. looking forward to strengthening our relationship with Caratlane in future.
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sumi banik on Google
★ ★ ★ ★ ★ Very poor customer support and casual atitude.Least bothered to resolve issue.Gold quality is not good.Not atall a good brand as product and customer service both are poor quality.
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