HP Store Computer Planet - Bengaluru
4.2/5
★
based on 8 reviews
Contact HP Store Computer Planet
| Address : | No 493,1st Floor, 60 Feet Rd, F Block, Sahakar Nagar, Bengaluru, Karnataka 560092, India |
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| Phone : | 📞 +98 | ||||||||||||||
| Postal code : | 560092 | ||||||||||||||
| Website : | https://hpstore.nowfloats.com/ | ||||||||||||||
| Opening hours : |
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Cube along with Aaditya on Google
★ ★ ★ ★ ★ My HP Pavilin laptop charger developed some issues and it stopped working.Given these lockdown days,I called Computer Planet to find out when I would be able to purchase one and Mr.Suddiqui was so helpful that he got it delivered to me within the next 1 hour..Amazing service..would highly recommend this place..
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Dominic Stewart on Google
★ ★ ★ ★ ★ Have come back to Computer Planet and purchased the 3rd Laptop for my family within a span of 4 years. Excellent After Sales Support and courteous staff. Keep up the good work.
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Vishak Hariwan on Google
★ ★ ★ ★ ★ If I could give less than one star then I'd think of how to give minus star to this place. They don't know how to talk to customers and God forbid if you give your laptop for repair/service you're not supposed to ask what's wrong with the laptop. Worst experience service wise and how they cater to their customers.
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mettilda thomas on Google
★ ★ ★ ★ ★ I had visited this store for laptop service.My laptop was Asus.
Asked them specifically if they do the service only for HP or even for other brands. They said they do service for all laptops but they sell only HP.
They lied to me they they replaced my speaker units and charged me 1500 for the new unit. The 2nd day the speaker got damaged I called them and asked if they replaced it or fixed the older one. One person accidentally said they replaced the existing speakers. I questioned them on why they charged me 1500. After multiple calls they refunded the whole amount.
THEY ARE VERY POLITE AND WELL BEHAVED SO JUST BE MINDFUL.
ALSO THEY CLEARLY DONT SERVICE ANY OTHER LAPTOPS OTHER THAN HP EVEN IF THEY SAY THEY DO.
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Johnson TJ on Google
★ ★ ★ ★ ★ Worst thing to happen.I went with a friend to replace the speakers of an ASUS ROG. Which they said they replaced and the way they treated us was very good.
But apparently they were lying. They just repaired the old one and said they replaced. 3days after the speakers got complaints and when we called one guy he accidently said they just repaired and the other guy said they replaced. After that they said they will refund the full amount.
When we asked about the bill on the first day for speakers they said the price is 1500 and we are not charging for service. And today they are saying they will refund 1000 and 500 they will take as service charge.
Finally they gave full refund.
I have never given a bad review to any business.
But this is because they lied and took advantage of the client.
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Jayander K on Google
★ ★ ★ ★ ★ The Price and Delivery was Excellent, My experience was the next follow up service and briefing of the products and understanding the customer's needs, have to improve a lot. which can reduce the repeated calling for Services. In short Engineer's must know how to explain the products and the limitations.
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Sameer Manchali on Google
★ ★ ★ ★ ★ Went for a battery replacement. Got it at MRP, would have not bought if not for COVID situation. Not sure they understand that selling at MRP days are long gone.
But personal was helpful, gave some standard hints on laptop's battery longevity.
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Computer Planet HP Store on Google
★ ★ ★ ★ ★ Wonderful experience, explanation of products by the staff was good. Advice given by the staff as per our requirements was excellent.
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