Lens Smith - Gurugram
4.5/5
★
based on 8 reviews
Contact Lens Smith
| Address : | Shop No. 38, Main Market, Near Mother Dairy, Sector 14, Gurugram, Haryana 122001, India |
| Phone : | 📞 +99 |
| Postal code : | 122001 |
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Sonia Arora on Google
★ ★ ★ ★ ★ The quality of the spectacles is not very good. The spectacle has got too wide and keep on falling. Also they Took a lot of time to give the spectacles after the order. We had to visit the store 2 to 3 times to get the order and also the quality is very poor. Completely dissatisfied.
Not only this my brother also bought a pair of spectacles from them
and they broke down the next day???
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Shiv Kumar on Google
★ ★ ★ ★ ★ CHEATERS
Lots of people had good experience but I was nothing but disappointed by them.
I went to their shop after reading some good reviews and the staff behaviour was nice. They have small collection of frames but I was able to select one. They also told me about lenses they have and finally I selected the one which completely blocks blue light of mobiles and computers. The offer was to deliver in 2 days and they couldn't do it in time. The promise of informing when specs got ready never happened but after few days 6 or 7 days, they confirmed on my calling that the specs are ready.
After reaching the shop, I casually ask to show that the new glasses block blue light and after some hesitation they showed the demo. To my surprise only 1/3rd of blue light was getting blocked. Later the sales rep told me that I have asked for partially blocking lens. I was taken aback and told them to keep the specs and my money. I would have preferred a better transparency in dealing but was really disappointed and felt bitter. The sales person told me that he will get lens replaced with lens completely blocking blue light but I haven't heard from them till now.
Ideally, I would have preferred that they kept the promise and I give them 5 star but I think Lens Smith is more concerned about few thousand bucks then getting a good review.
So a week more has passed but no information from their side
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Aashish Singh on Google
★ ★ ★ ★ ★ Very beautiful service and staff is very practical, I came here for the first time and I am satisfied.
I also suggest to my family and all my friends and relatives to choose lens smith.
They perform their duties with full devotion and full efficiency.
Many wishes from your satisfied customer....
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Shikha Arora on Google
★ ★ ★ ★ ★ I visited the store and met Aman and Pawan. Must say such a good experience as they were so involved in the selection of my shades. I got tired of trying the brands but they didn’t. Loved the energy level.
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Aparimit Tamia on Google
★ ★ ★ ★ ★ Very polite staff. Good collection
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Narain Gupta on Google
★ ★ ★ ★ ★ I thank Lens Smith for an excellent service, and almost any number of times, they are very friendly. Mr Pawan from Sec 14, Gurgaon was a great help every time I visited him. Thanks Lens Smith, Narain Gupta
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Navin Bhangale on Google
★ ★ ★ ★ ★ Walked in for a pair for glasses, immediately was shown what i exactly wanted around my budget, loved it. Bought it. Must visit for any opticals. Good range of shades as well.
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Gobind Kumar on Google
★ ★ ★ ★ ★ They are professional group, I bought a pair of sunglasses and optical glass.
I liked the services and would prefer to buy again from them.
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