Lenskart.com at Vinayak Mall, Agra - Agra
4.1/5
★
based on 8 reviews
Contact Lenskart.com at Vinayak Mall, Agra
| Address : | Shop No 2, Lower Ground Floor Building No 2/205, Vinayak Mall Near District Court, Diwani Crossing, Agra, Uttar Pradesh 282002, India |
| Phone : | 📞 +978899 |
| Postal code : | 282002 |
| Website : | https://stores.lenskart.com/lenskart-com-vinayak-mall-optometrists-vinayak-mall-agra-65115/Home |
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Kunal Raina (Kunal Raina) on Google
★ ★ ★ ★ ★ No one cares for customer's, the service poor
Sales person don't care for customer.
I spend 20 min no sales person botherd to entertain.
Overall worst experience
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Amit on Google
★ ★ ★ ★ ★ The worst support staff, i have been to so many Lenskart store, have been using Lenskart since 2014, the staff here is so rude, needed a eye check-up but they told me to wait 2 times already because once the staff wasn't there, secondly there were 5 customers before me, then when i went to the shop at 8:30pm but they closed the store telling me, i can't enter, i will have to come tomorrow. Nobody is that free to be honest, atleast change the staff or start home eye check-up in Agra too.
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singh vipin on Google
★ ★ ★ ★ ★ The shop is good. Lenskart is always my favourite.. u can get your eyes checked also for any variation in eye sight. The staff is good and the items are of quality...
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Nadeem Khan on Google
★ ★ ★ ★ ★ worst staff i have ever seen in any store,they are very rude ,they didn't care whats your requirement.i personally suggest do not visit this store.instead of this you can visit lenskart sadar bazar shop.
mark my words.
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Vishal Vashistha on Google
★ ★ ★ ★ ★ Store is great, it's visible from MG road side itself. You don't need to park your vehicle inside mall, unless you have car.
The person is helpful and willing to give advice. Eye check is free but better to take advice from dr for correct number.
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Anuj Garg on Google
★ ★ ★ ★ ★ One stop solution for your specs. Amazing affordable designs they have. The way you are treated as a customer tells a lot about a store and my recent purchase from this store makes me more confident that all my future purchases would be from Lenskart. My purchase was handled by a very interesting fellow over there who's name matches mine Anuj and the way he executed and handled my purchase was totally smooth. He was understanding and was able to suggest of what I was looking for. I remember I wanted to make a card payment, but the card machine was not working and so he sort of fixed it and assured me that sir if you want to make a card payment, then by hook or crook I'll make it happen.
Anytime you are visiting Lenskart, do ask for him and then share your experience over here. I am sure it'll all be positive.
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Mohit kumar on Google
★ ★ ★ ★ ★ Very rude staff and they didn't do ur eyetest for free untill u buy or decide any frame . Lenskart store agra sucks , very bad experience, this will be the fall of lenskart in agra
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Gauri Tiwari on Google
★ ★ ★ ★ ★ This was my first time with Lenskart Agra, before this i had also been to Lenskart Delhi, Lenskart Delhi has always helped with with every small thing and their behaviour is most polite and gentle.
But, it was a huge shock to me how staff is behaving in Lenskart Agra.
Firstly, CONDITION OF FRAMES - frames were not at all in good condition. Too much dust was there on mostly all frames, that would have caused some eye irritating or would have done other harm to eyes.
Secondly, STAFF BEHAVIOUR - staff was not at all cordial. They were busy in their own gossips instead of resolving the problem. No heed was given to customers. They were rude and were very unprofessional.
Thirdly, DELAY IN EYE CHECKUP - Staff tried to delay eye check up and emphasised on making specs with previous power.
Seeing all these unprofessional behaviour was really a huge shock to me as I have always been immensely satisfied with Lenskart. I want Lenskart to look into this and do the needful. As per my experience, they don't even deserve 1 star.
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