Regenersis India Private Limited (A CTDI Company) - New Delhi
3.7/5
★
based on 8 reviews
Contact Regenersis India Private Limited (A CTDI Company)
| Address : | Unit No. 7, 10, 10A upper ground floor, Devika Tower Nehru Place, New Delhi, New Delhi, Delhi 110019, India |
| Postal code : | 110019 |
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Kartikeya Sharma on Google
★ ★ ★ ★ ★ Nice Experience.
I have issue with hinge of my MSI GP 63 8RE laptop and they replaced the panel and also cleaned the laptop within 3-4 hrs. My laptop is under warranty and so it's free of cost.
Kudos to MSI service, keep up the good work. :))
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Jagdish Devnath on Google
★ ★ ★ ★ ★ This is a official 3rd party service center for MSI few other brands like Amazon, Asus and OnePlus. The company is called CTDI. The place is very shabby and dingy, 1st i thought what place is this and i didn't want to give my laptop as they said it will take 12-14 Days.
Because my laptop was dead and the motherboard to get it replaced and i had no option so, i had to give it.
They said they will call me next day and tell me the diagnostic report, but as expected they didn't call me. I kept calling they after a week nobody picked up the call then i kept calling them every day and once again nobody picked up then one day they picked up the call and said they don't know when the product will arrive in India.
2nd week was gone again they didn't pick it up, by this time, i became impatient and took out time to visit the center and i asked them what is the status of my laptop and they brought it and said it's ready, that time i got relief as it was repaired and was in good condition.
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Don't expect a call or message from them ever.
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They took about 16 days to replace my motherboard and Back panel of MSI GL63 8RD.
If you facing issue like your body falling apart from the hinge you should get it replaced within the warranty period. I was lazy and got it replaced when my laptop was fully dead. Don't be like me.
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a random researcher on Google
★ ★ ★ ★ ★ I have a msi gf63 and it was not charging.
I came here feeling afraid of the bad reviews and thought that my laptop might be ruined. But it is a flawless service centre and my laptop was repaired within 2 days..
As far as I can say the msi service here is excellent.
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jatin popli on Google
★ ★ ★ ★ ★ Worst experience... Gave my laptop for servicing and I was told that I'd be updated with service status on the same day itself. No one called me, as expected. These guys never pick up your call. No sense of professionalism.
It's really disheartening to see that brands like OnePlus, MSI and Asus partnered with these poor quality service providers.
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Anurag Kulkarni on Google
★ ★ ★ ★ ★ In a very rare case, I actually loved the interaction with executives at this official mobile service center! They are very punctual, very organized and sensitive to customers as well! Don't think twice before going there for any repairs for OnePlus phones!
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Vamil Kumar on Google
★ ★ ★ ★ ★ Like all other Asus service center here also my experience was awful. I just don't understand the policy of Asus why they don't repair parts there was a small component failure in my vivobook mother board and they were suggesting to replace the whole motherboard which will cost me 35K I was like with this money I can buy a new laptop.
Then I went to local shop and he repaired my laptop and the total cost was just 2K rupees.
So I will suggest if your product is in warranty then only visit here or else no.
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Nadeem Khan on Google
★ ★ ★ ★ ★ One plus service center is permanent closed and not updated the status. Please don not visit this place for one plus Mobile service....
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Deepesh Kumar on Google
★ ★ ★ ★ ★ This service center on right location. Customer service good. Difficult to find this place. Service center on second floor.
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